JhnZ33
12-23-2005, 02:09 PM
Ok, it's been a while since I've done anything with A/V in a professional sense. I have a former client (former as in he was a client of my former business which went belly-up) who I still continue to offer support with because of a good-standing long business relationship.
He has an Escient DVDM-100, and called me yesterday with the unit giving him a "Bad login name password" error when he tries to look up new DVDs.
I went there today and tried to do a software update. It displays the message "Connecting to server... Please wait" but it never connects and after about 10 to 15 minutes resets to standby mode.
For the hell of it, I selected "look up all" option. I got the same "bad login name password" after it said "logging in..." for about 5 minutes then imediately after the "Bad Login name password" message it displayed something like "Netconfig.dhcp.error" and right after that "Netconfig.gateway.error"
Anyone have any ideas??
Thanks,
John
He has an Escient DVDM-100, and called me yesterday with the unit giving him a "Bad login name password" error when he tries to look up new DVDs.
I went there today and tried to do a software update. It displays the message "Connecting to server... Please wait" but it never connects and after about 10 to 15 minutes resets to standby mode.
For the hell of it, I selected "look up all" option. I got the same "bad login name password" after it said "logging in..." for about 5 minutes then imediately after the "Bad Login name password" message it displayed something like "Netconfig.dhcp.error" and right after that "Netconfig.gateway.error"
Anyone have any ideas??
Thanks,
John