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View Full Version : Sony recalls 1.6 million 40" LCD flat panel sets



2ndRick
10-21-2011, 03:13 PM
If you have any clients with 40" Sony flat panels, you may want to schedule a trip to check the model #s and serial #s to see if they are a part of the recall.

http://www.bloomberg.com/news/2011-10-12/sony-starts-recall-of-1-6-million-bravia-televisions.html


Sony Corp. recalled 1.6 million Bravia flat-panel TVs sold worldwide since 2007 because a faulty component may cause them to melt or catch fire.

Sony recalled the liquid-crystal display TVs after a September incident in which a customer noticed a small fire and smoke, said Yuki Shima, a Tokyo-based spokeswoman for the world’s third-largest maker of televisions. Eleven incidents have been reported in Japan since 2008, according to a company statement, and no injuries have been reported.

A faulty component in the backlight systems may be the source of overheating that can melt the top of the TV set, Shima said. The same transformer is used in the five Bravia models in Japan being recalled, according to a Sony statement.

The recalled sets, 40-inch models sold in regions including China, the Americas, the Middle East and Europe, will be repaired if faulty parts are found. Sony will dispatch a service crew to inspect sets, Shima said. The company won’t offer refunds or replacement TVs, she said.

There haven’t been any reports of overheating incidents outside Japan, the statement said. The recalls are carried out globally.

Previous Recalls
This is the company’s first recall of flat-screen televisions, though not the first associated with the Bravia line. In April 2010, Sony offered to repair the stands attached to two models because the screws weren’t strong enough and the stands could collapse.