AHEM
05-18-2005, 12:33 AM
Ok, this is on the verge of giving me a major ass kicking.
I've got a Panny 848 that's being used extensively for call forwarding to outside numbers (cell phones, external voice mails, etc.)
Everything is fine and dandy except when forwarding to a CO line, the volume drops pretty substantially to the point where the feature is almost unusable.
Panny's people tell me that anytime that you bridge lines that you're going to have a certain amount of drop and that the only fix is to have the telco increase the DB level of the lines.
The telco people say that they are not able to do it and that there's nothing wrong with the lines.
The customer is getting restless and I don't know what else I can do.
Any suggestions would be much appreciated. BTW, Fred if you're reading this, your people gave me the same advice as Panasonic did.
I've got a Panny 848 that's being used extensively for call forwarding to outside numbers (cell phones, external voice mails, etc.)
Everything is fine and dandy except when forwarding to a CO line, the volume drops pretty substantially to the point where the feature is almost unusable.
Panny's people tell me that anytime that you bridge lines that you're going to have a certain amount of drop and that the only fix is to have the telco increase the DB level of the lines.
The telco people say that they are not able to do it and that there's nothing wrong with the lines.
The customer is getting restless and I don't know what else I can do.
Any suggestions would be much appreciated. BTW, Fred if you're reading this, your people gave me the same advice as Panasonic did.